ACCOMPLISHMENTS
4
Articulate Storyline Certificate
Completed certification course through Association of Talent Development on December 2022
5
Leadership Quest Certificate of Completion
Completed a 6 month leadership training using the Gallup's Builder Profile 10 Assessment in 2019
6
National Facilities Services "Thrive" Award
Kaiser Permanente - NFS "Thrive" Award for creating value through innovation while working in 2012
HIGH IMPACT PROJECTS
Throughout my career in Instructional Design and Learning & Development, I’ve led and contributed to a wide range of high-impact projects focused on improving learning experiences, driving engagement, and supporting organizational growth. Below is a selection of key initiatives that reflect both my strategic thinking and hands-on design expertise.
Learning Strategy, Program Design & Engagement
LinkedIn Learning Program Administration
Program Manager at Twitch
Served as Company Administrator for LinkedIn Learning, managing annual contract renewals and driving platform engagement. Increased learner participation through curated content strategies and weekly themed “Friday Topic” campaigns.
People Development Team Program Marketing & Engagement
Program Manager at Twitch
Led marketing and internal communications strategies for People Development Team initiatives, significantly improving visibility and participation across company-wide programs.
By-Request Workshop System Launch
Program Manager at Twitch
Designed and implemented a scalable, on-demand workshop request system that empowered employees to take ownership of their development, resulting in a measurable increase in training engagement.
Workshop Brand Development (IC & Manager Programs)
Program Manager at Twitch
Created cohesive branding and learning experience design for Individual Contributor and Manager development workshops, strengthening program identity and learner connection.
Instructional Design & Curriculum Development
Situational Leadership Training Redesign
Program Manager at Twitch
Reimagined and rebranded a 3-day Situational Leadership training program to better align with company culture and values. Designed a full facilitator presentation and comprehensive participant workbook.
LifeLabs Workshop Revamp
Program Manager at Twitch
Redesigned workshop structure, content, and positioning—boosting attendance from an average of 5 participants per session to consistently 25 out of 30 seats filled.
eLearning Modernization (Storyline to Rise 360)
Program Manager at Twitch
Transformed a legacy 6-part Articulate Storyline course into a modern, mobile-friendly Rise 360 experience, improving accessibility and learner engagement.
Technology Training & Change Management
Google Workspace Transition Training
Support at Michael E. Parker Enterprises
Designed and suppored the facilitation of company-wide training to support a full transition from Microsoft tools to Google Workspace, ensuring a smooth adoption and improved team collaboration.
Zoom & Virtual Meeting Training
Sr. Project Manager at Bay Area Non-Profit (Volunteer)
Developed and delivered training sessions for office administrators on hosting effective virtual meetings using Zoom.
Meeting Coordination Systems Training
Sr. Project Manager at Bay Area Non-Profit (Volunteer)
Designed and led training on integrating Google Calendar, Google Meet, and Zoom for streamlined scheduling and coordination.
Technology Training Program Launch
Sr. Project Manager at Bay Area Non-Profit (Volunteer)
Supported the build of a structured tech training program from the ground up, including video lessons, slide content, and assessments. Leveraged Google Classroom to manage learning paths, track completion, and support learner accountability.
Asset Management System Rollout
Sr. Project Manager at Bay Area Non-Profit (Volunteer)
Designed training materials and supported the change management strategy for the launch of a new asset management application across five building locations, including national-level communication and onboarding.
Visual Design, Branding & Content Development
Small Business Workshop Branding
Support at Michael E. Parker Enterprises
Brand and presentation support since 2022. Designed presentation templates and slide decks across multiple sub-brands, ensuring consistency, clarity, and visual impact for workshop delivery.
What This Work Reflects
Across these projects, I bring a consistent focus on:
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Learner-centered design
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Strategic alignment with business goals
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Scalable and sustainable learning solutions
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Measurable improvements in engagement and adoption
My work sits at the intersection of instructional design, communication, and experience design—ensuring that learning is not only effective, but meaningful and engaging.