WORK EXPERIENCE

WORK EXPERIENCE

Sales Support Administrator

Coldwell Banker Novato

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Present - Dec 2019

  • Design custom marketing collateral for real estate agents

  • Provide marketing or technical support and one-on-one training to 60+ real estate agents.

  • Manage the office's Facebook page and private group page.

  • Design and update presentations for weekly sales meeting.

  • Train agents and increase usage for company tools and products.

  • Provide administrative and operation support as needed.

WORK EXPERIENCE

Marketing Coordinator

Coldwell Banker Contractor

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Dec 2019 - Jul 2019

  • Design custom marketing collateral for real estate agents across the US.

  • Provide marketing support and one-on-one training to real estate agents.

  • Create and editing marketing copy for real estate listings.

  • Design and update visuals used in teams daily work.

  • Design marketing management spreadsheet using Office 365 to help organize new and existing orders.

WORK EXPERIENCE

Digital Marketing & Communications Intern

Visit Concord, CA

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May 2019 - Oct 2018

  • Managed content curation, design and social media calendar.

  • Used Hubspot to support in digital marketing campaigns.

  • Coordinated events and tradeshows to promote the brand.

  • Designed event management system to help organize the office.

  • Updated website content using Tempest website manager.

  • Used Basecamp for project management and organization.

WORK EXPERIENCE

Training / Contracts Administrator

Kaiser Permanente

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Aug 2018 - Mar 2016

  • Created “how-to” documents for small department processes.

  • Used Adobe Captivate to record larger department processes.

  • Designed a booklet template for contract review meetings.

  • Use Microsoft Excel to create monthly analytics reports.

  • Designed evaluation packets used in vendor’s annual review meetings with company VP.

  • Research and administer department training on Office 365.

  • Managed department inventory and ordering.

WORK EXPERIENCE

Accounts Receivable Clerk

Copart Auto Auction

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Mar 2016 - Mar 2013

  • Managed all payment invoices that were printed and mailed out daily to the customers.

  • Contacted customers to request payment.

  • Trained new team members on processing customer payments.

  • Used Microsoft Excel to process 5000+ check payments weekly.

WORK EXPERIENCE

Project Coordinator

Kaiser Permanente

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Dec 2012 - Jul 2011

  • Create training guide for all department processes.

  • Create a demo application for vendor profile project.

  • Manage project to convert over 3000 paper files into electronic filing system.

WORK EXPERIENCE

Design Association

Visit Concord, CA

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Jul 2011 - Dec 2007

  • Design business marketing materials using Adobe Creative Suite.

  • Responsible for the setup and service of the printing department.

  • Work in a fast pace environment managing multiple orders at once.

VOLUNTEER EXPERIENCE

Executive Assistant

Bay Area Non-Profit

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Present - Jan 2017

  • Design process improvement tools using Google Suite.

  • Design company wide visual controls using Adobe Illustrator and Microsoft PowerPoint.

  • Manage the planning and execution of department hosted training events and workshops.

  • Manage and support process improvement projects.

  • Design presentations for new technology training events.

  • Use Intercom, ticketing system, to manage department help request.

  • Administrative and operations support to National Managing Director.

  • Admin assistant for operations manager from 2012 - 2017.