May 2022 - Apr 2026

• Lead and independently manage multiple high-impact learning and development programs supporting 1,000+ employees across the organization

• Manage learning workshop program with external vendor, offering 20+ by request workshops per year to the company. Resulting in 4.5/5.0 average satisfaction rating

• Oversee Inclusive Coaching Program for underrepresented identity groups, managing participant outreach, program presentations, coach matching, and ongoing success monitoring

• Serve as singular point of contact for the LinkedIn Learning resource that’s offered to employees, managing annual contract renewals, account activations, technical support, and creating weekly promotional content

• Conduct monthly vendor meetings across all programs to coordinate efforts and increase engagement

• Led complete redesign and launch of 5-part eLearning module, independently migrating content from Articulate Storyline to Articulate Rise

• Trained team member on Articulate Rise for sustainable content management

• Designed and executed IC Development research initiative, conducting interviews and presenting strategic proposal to senior leadership

• Independently design and update all visual marketing materials for learning programs, including office monitor displays, all-hands presentations, and Slack promotional posts

• Manage learning programs in Workday HRIS, including program entries, enrollment tracking, and report generation

• Serve as sole team expert in Articulate 360 online software for eLearning development

• Lead project meetings, develop project plans, and maintain regular stakeholder check-ins for high-visibility initiatives

Aug 2021 - May 2022

• Work with partners or leaders across the People BrandEx, Talent and IDEB team to improve the efficiency of talent learning programs and communication.

• Design program content using best practices in adult learning theory and instructional design.

• Collaborate directly with program managers to design talent programs

• Manage a talent and people program including analyzing learning needs, designing program strategy developing learning content and delivery programs.

• Partner to ensure the LMS and Wiki resources are up-to-date and designed using adult learning theory and instruction design.

Dec 2019 - Aug 2021

• Marketing and technical support for 60+ real estate agents

• Manage internal marketing communications for local real estate office

• Design custom marketing collateral for print or digital real estate marketing campaigns

• Provide marketing support and one-on-one training

• Design and update visuals used in the local office, sales meetings and on social media

• Manage the office's social media profiles

• Manage operations and logistics for any major office task for projects

Jul 2019 - Dec 2019

• Design custom marketing collateral for real estate agents across the US.

• Provide marketing support and one-on-one training to real estate agents.

• Create and editing marketing copy for real estate listings.

• Design and update visuals used in teams daily work.

• Design marketing management spreadsheet using Office 365 to help organize new and existing orders.

Oct 2018  -  May 2019

• Managed content curation, design and social media calendar.

• Used Hubspot to support in digital marketing campaigns.

• Coordinated events and tradeshows to promote the brand.

• Designed event management system to help organize the office.

• Updated website content using Tempest website manager.

• Used Basecamp for project management and organization.

Mar 2016  -  Aug 2018

• Created “how-to” documents for small department processes.

• Used Adobe Captivate to record larger department processes.

• Designed a booklet template for contract review meetings.

• Use Microsoft Excel to create monthly analytics reports.

• Designed evaluation packets used in vendor’s annual review meetings with company VP.

• Research and administer department training on Office 365.

• Managed department inventory and ordering.

Mar 2013  -  Mar 2016

• Managed all payment invoices that were printed and mailed out daily to the customers.

• Contacted customers to request payment.

• Trained new team members on processing customer payments.

• Used Microsoft Excel to process 5000+ check payments weekly.

Sep 2011  -  Dec 2012

• Led the project of transferring 3000+ paper files to electronic files.

• Designed a training guide for all department procedures.

• Created a demo application for a new vendor profile database using Microsoft Access.

• Received Kaiser - NFS “Thrive” award for creating value through innovation.

Dec 2007  -  Jul 2011

• Design business marketing materials using Adobe Creative Suite.

• Responsible for the setup and service of the printing department.

• Work in a fast pace environment managing multiple orders at once.