WORK EXPERIENCE
WORK EXPERIENCE
Sales Support Administrator
Coldwell Banker Novato
Present - Dec 2019
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Design custom marketing collateral for real estate agents
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Provide marketing or technical support and one-on-one training to 60+ real estate agents.
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Manage the office's Facebook page and private group page.
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Design and update presentations for weekly sales meeting.
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Train agents and increase usage for company tools and products.
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Provide administrative and operation support as needed.
WORK EXPERIENCE
Marketing Coordinator
Coldwell Banker Contractor
Dec 2019 - Jul 2019
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Design custom marketing collateral for real estate agents across the US.
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Provide marketing support and one-on-one training to real estate agents.
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Create and editing marketing copy for real estate listings.
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Design and update visuals used in teams daily work.
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Design marketing management spreadsheet using Office 365 to help organize new and existing orders.
WORK EXPERIENCE
Digital Marketing & Communications Intern
Visit Concord, CA
May 2019 - Oct 2018
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Managed content curation, design and social media calendar.
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Used Hubspot to support in digital marketing campaigns.
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Coordinated events and tradeshows to promote the brand.
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Designed event management system to help organize the office.
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Updated website content using Tempest website manager.
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Used Basecamp for project management and organization.
WORK EXPERIENCE
Training / Contracts Administrator
Kaiser Permanente
Aug 2018 - Mar 2016
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Created “how-to” documents for small department processes.
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Used Adobe Captivate to record larger department processes.
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Designed a booklet template for contract review meetings.
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Use Microsoft Excel to create monthly analytics reports.
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Designed evaluation packets used in vendor’s annual review meetings with company VP.
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Research and administer department training on Office 365.
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Managed department inventory and ordering.
WORK EXPERIENCE
Accounts Receivable Clerk
Copart Auto Auction
Mar 2016 - Mar 2013
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Managed all payment invoices that were printed and mailed out daily to the customers.
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Contacted customers to request payment.
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Trained new team members on processing customer payments.
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Used Microsoft Excel to process 5000+ check payments weekly.
VOLUNTEER EXPERIENCE
Executive Assistant
Bay Area Non-Profit
Present - Jan 2017
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Design process improvement tools using Google Suite.
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Design company wide visual controls using Adobe Illustrator and Microsoft PowerPoint.
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Manage the planning and execution of department hosted training events and workshops.
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Manage and support process improvement projects.
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Design presentations for new technology training events.
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Use Intercom, ticketing system, to manage department help request.
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Administrative and operations support to National Managing Director.
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Admin assistant for operations manager from 2012 - 2017.